Thank you to the sponsor of the 2021 Awards




To move large volumes of passengers, transit providers consistently turn to AECOM. For more than 100 years we have provided engineering services on multi-year, multi-million dollar projects on behalf of major transit agencies and, more recently, for private organizations. For nearly 20 years, we have been ranked #1 in Transportation by Engineering News-Record’s Top 500 Design Firms survey and have maintained top rankings in Mass Transit and Rail. We work with our clients from conceptual planning through operation to develop comprehensive transit and intercity rail solutions that meet their critical requirements. Our work spans all modes of public transport including subways, city buses, bus rapid transit (BRT), light rail transit (LRT), commuter rail, trolleybuses and trams. Safety, sustainability, constructability and long-term operation and maintenance are top of mind on all of our assignments. We offer a fully integrated, interdisciplinary team of global transit, railroad, tunnel, bridge and systems engineers, transit infrastructure architects, urban designers, and environmental, social, financial and construction professionals whose talent and expertise come together to transform concepts into fully functioning and cost-effective transit systems.




Brampton Transit

Electric Bus Trial


On May 4, 2021, Brampton Transit launched the largest-ever single deployment of fully interoperable battery-electric buses (BEBs) and high-powered on-route chargers. Supporting CUTRIC's Pan-Canadian BEB Demonstration and Integration Trial, Brampton Transit joined TransLink and York Region Transit in this multi-city deployment of fully interoperable BEBs and eChargers. This was accomplished with $11.2 million in federal funding, in partnership with CUTRIC, Nova Bus, New Flyer Industries, ABB Inc., Siemens Canada, and Newmarket-Tay Power Distribution Ltd.  The BEBs will achieve near-zero emissions in their lifecycle. Each bus can charge completely in less than 10 minutes and saves an estimated 235 tonnes C02e per bus per year. Supporting Transit Vision 2040 by revolutionizing service through ground-breaking innovation, greening transit to reduce emissions, financial stewardship and information sharing—this trial will benefit transit agencies across North America and Europe, becoming a catalyst for future opportunities, job creation, risk identification and mitigation..


Société de transport de Montréal (STM)

Extra Connecte Program


The Extra Connecte project was launched to help the Société de transport de Montréal (STM) meet increasing demand for paratransit services (5% annually, pre-pandemic), with government subsidies at a plateau and a taxi industry unable to meet growing needs. The project also served to improve the customer experience. The innovative project involved acquiring and integrating real-time operation management systems. The STM's paratransit service was equipped with a new control room, vehicle-mounted terminals in all 86 of its minibuses, and nine new taxi providers using four different dispatch systems. All of these upgrades have greatly improved the experience of the STM's 36,600 paratransit customers, who now receive a reminder the day before each trip, as well as a notification just before their vehicle arrives. The latter feature was the first to become available in October 2019, and the massive project was completed with the implementation of an integrated billing system in May, 2021.


Transdev Canada

MobiMe application —Connected Driver


Technology has the unlimited potential to bring improvements to our standard of living and productivity. Transdev has launched the MobiMe—Connected Driver and Mobile Academy application—which offers new digital tools to improve the safety and autonomy of Transdev Canada drivers. The MobiMe application is a support tool for drivers that facilitates their normal tasks and communication with managers and colleagues. Accessible from any computer, tablet or smartphone, MobiMe enhances the autonomy and quality of life of for all Transdev drivers. The Transdev training team now has a new tool: a vehicle dedicated to driver training. Specially designed for the occasion, the driving simulator immerses drivers in real-life driving scenarios, allowing them to intervene in specific situations encountered on the road. The driving position is modelled on a coach bus and contributes to driver improvement.




Marketing and Communications

Toronto Transit Commission (TTC)

2021 Black History Month Campaign


On February 1, 2021, the Toronto Transit Commission (TTC) launched its first ever public-facing Black History Month campaign. Amid important conversations around anti-Black racism in Toronto and around the world, this campaign aimed to recognize 17 prominent African/Caribbean-Canadians who played an important role in politics, social justice and advocacy in Canada. The campaign was installed on all vehicles and in stations, and was promoted on the TTC’s digital screens, website and social media channels. The campaign also reached employees on internal channels. By promoting Black History Month, the TTC has demonstrated its commitment to CUTA's Transit Vision 2040 theme: Strengthen knowledge and practice so that Canada's transit industry can more effectively respond to future opportunities and challenges. The campaign aims to support a more inclusive and equitable transit system and aligns with the TTC's Corporate Priority of Diversity and Inclusion, which is a key priority both internally and externally.

Marketing and Communications

MiWay (City of Mississauga)

"Goodbye Islington, Hello Kipling" marketing communications and outreach campaign


After serving the TTC Islington Station in Toronto for almost 40 years, MiWay transitioned its services to a new facility in Toronto, built by Metrolinx: the Kipling Transit Hub, on January 4, 2021. This was a major change for MiWay customers, particularly because the TTC's Islington Station has played a critical role in connecting commuters between Mississauga and Toronto for decades. The new Kipling Transit Hub was set to open on January 4, 2021 and connect MiWay buses, TTC buses and the subway and GO trains and buses, all in one place—thereby enabling commuters to more seamlessly travel throughout the GTHA, improving connectivity, accessibility and reducing wait times between transit connections. To educate customers and residents about this major change and to introduce the new Kipling Transit Hub, MiWay launched the "Goodbye Islington, Hello Kipling" marketing campaign. This began in December 2020, which included out-of-home, digital, social media, station signage and customer outreach.


Société de transport de Montréal (STM)

Joint Community Outreach initiative for homeless people


Last fall, the Société de transport de Montréal (STM) partnered with the metro unit of the Montréal police department (the SPVM) and the SDS, a local community development organization, to create a new specialized mixed patrol: the metro intervention and cooperation team (MICT). The team has been mandated to act as a support service and facilitate the harmonious co-existence of people experiencing homelessness, metro users, STM employees and business owners in the metro. The team takes an innovative, humanitarian approach to dealing with the most problematic and recurring cases in the metro network, which are flagged by front-line patrols. The MICT's mission is to develop concrete responses and sustainable solutions for vulnerable people who have experienced repeated issues in STM facilities. Its purpose is long-term problem solving rather than emergency response.


Bow Valley Regional Transit Services Commission

Roam Transit Operations & Training Centre


In the spring of 2021, the $8.5 million Roam Transit Operations & Training Centre opened—which houses administrative offices, a state-of-the-art driver training simulator, covered storage for 32 buses, an environmentally responsible wash area and a charging station for electric buses. The 27,000 square-foot facility is zero-emission, powered by the largest solar array in Banff National Park, and is heated entirely by the new biomass energy district heating system. This super-insulated building does not have a natural gas connection. The solar array, with its 680 panels, is estimated to produce enough energy to operate the entire building and accounts for 50% of the charging for Roam’s three-bus electric fleet. With a lion's share of funding coming from the Government of Alberta, the facility was constructed by the Town of Banff and was purpose-built for Roam Public Transit, which is managed by the Bow Valley Regional Transit Services Commission.


Talbot Boyer

Halifax Transit


On January 29, 2021 at 12:55am, Mr. Boyer was operating a Halifax Transit bus when he noticed a vehicle on fire located on Upper Water St and Valour Way. Mr. Boyer approached the vehicle and could hear the occupant screaming for help. He found a piece of metal tubing and broke the driver's window. He was not able to get the occupant out. He called 911, then went to the back window, got on his hands and knees, and dragged the occupant out of the burning vehicle. He noticed the occupant's legs were badly injured and on fire. He used snow to douse the flames. A Halifax Regional Police officer arrived and helped Mr. Boyer drag the occupant away from the burning vehicle, just before it exploded. Had Mr. Boyer not acted, the occupant would not have survived before help arrived.


Gilles Fortier

Société de transport de l’Outaouais (STO)


Gilles Fortier began his distinguished career as a bus driver with the Société de transport de l’Outaouais (STO) on July 16, 1990. Since the start of his career, Mr. Fortier has distinguished himself through his customer-focused approach, providing quality service to customers on a daily basis. Mr. Fortier demonstrated a strong sense of responsibility and showed a great appreciation for his work year-after- year. His sense of humour and love for driving are contagious and have had a positive effect on the customers he serves, as well as his colleagues. Mr. Fortier is a true road professional and a proud representative of the Société de transport de l’Outaouais.


Philippe Schnobb

Société de transport de Montréal (STM)


Philippe Schnobb was named Chair of the Société de transport de Montréal (STM) Board of Directors in November 2013 to represent public transit riders. When he was sworn in, he promised to listen to transit riders, and has been guided by the principal of customer service ever since. Always striving to keep his ear to the ground, he was the first STM executive to tour the city's metro stations in an effort to reach out directly to customers. During the project, Direct Line with Philippe Schnobb, he toured all 68 stations over the course of three years (2014-2017) and met over a thousand members of the public. In 2015, with the support of a new CEO and the executive management team, Philippe spearheaded the company's strategic shift, which focused on improving the experience of the hundreds of thousands of people who public transit in Montréal every day.



Paul A. Leger


Born in Moncton, New Brunswick, bus historian Paul Leger passed away in Halifax on May 20, 2019. His career started at the SMT (Eastern Bus Line) in Moncton. He continued with CN Freight and VIA Rail in Halifax until he retired in the early 1980s. Paul spent his retirement years researching transportation history. Paul helped to form the Bus History Association, a non-profit group of transportation enthusiasts, and acted as Chairman of the organization. He was also Director Emeritus at the Canadian Transit Heritage Foundation and had been a Board Member since its formation in the early 1990s.  Paul's lifelong passion for the industry made him an enthusiastic authority on transit vehicles.  Using his good working relationship with the provincial government and transit agencies around the Maritimes, Paul obtained annual fleet printouts to maintain his meticulous records. Paul's extensive collection is now housed at the NB archives at the UNB in Fredericton.



Mike Bismeyer

Proterra Inc.


"Kindness is cool" is a message that Mike has continually voiced throughout his 13 years in the transit industry. He helped to form an Anti-Bullying foundation in his prior role and has continued this advocacy throughout the pandemic with the Proterra team. Since joining Proterra, Mike has had an instant impact on corporate awareness with his message, random acts of kindness and email signatures—always promoting kindness within the company and all industry peers. At his first APTA trade show in Kentucky, Mike organized donations and stopped by a local charity: Home for the Innocents. As a random act of kindness, he donated on behalf of the team. Mike also volunteered for the inaugural launch of the "Shelter Bus" in Toronto, an initiative started by another CUTA member, which helped prepare and hand out packages for the homeless in many under serviced areas of Toronto.



Charles Fleurent



Over the past 25 years, Charles Fleurent, Senior Director of Optimization Algorithms at GIRO has built invaluable relationships with the academic community. His primary goal is to leverage research to make public transit efficient and attractive. Whether it be for optimizing the network or its resources, Mr. Fleurent firmly believes that science has a valuable role to play in moving public transit forward. If hundreds of public transit companies today are able to offer attractive working conditions and specialized transit tailored to the needs of users while respecting operating costs, it is in part thanks to research projects led by Mr. Fleurent.



Daniel Bergeron

Autorité régionale de transport métropolitain (ARTM)


Deciding to hold public consultations in the midst of a pandemic is a testament to an organization’s courage and determination. This is what the ARTM did to advance mobility during a period when public transit ridership had been decimated. The subject of these consultations was two strategic projects developed by the transportation planning and mobility team, led by Daniel Bergeron: fare reform and the Strategic Transportation Development Plan. Communication plans were adapted, and the consultations were held via webcast from September 3, 2020, to January 26, 2021. A spokesperson was appointed to generate public and media interest. Daniel accepted this responsibility, in addition to the major projects he was piloting. Daniel increased interactions with citizens, elected officials, organizations, and the media to gain support. The task was great, and he rose to the challenge.

Edward J. Dowling Distinguished Service

John Manconi

OC Transpo, City of Ottawa


When John joined OC Transpo, he took action to increase employee engagement. He rebuilt relationships between management and transit unions, successfully negotiated long-term collective agreements and established a productive relationship with unions—which continues to this day. The resulting stability only increased public confidence in Ottawa's transit system. During his time at OC Transpo, John helped to transform transit in Ottawa—from the introduction of electronic fare systems to open payment systems that allow customers to tap the payment card of their choice. In 2019, John led Ottawa through the first ever Bus Rapid Transit to Light Rail Train conversion in the world, constructing a light rail system on top of a 35-year-old bus rapid transit network. In June of 2021, Ottawa announced plans to incorporate 450 electric buses into Ottawa's transit fleet, making it one of the largest electric bus fleets in North America.

Edward J. Dowling Distinguished Service

Sylvain Martel

Société de transport de l'Outaouais (STO)


Sylvain Martel worked for the Société de transport de l'Outaouais (STO) from January 1996 to April 2020. He successively held the positions of planning and engineering analyst, head of planning and engineering, director of the Rapibus project and head of the project management department. It was in his last two positions that Sylvain made the greatest strides. The Rapibus is an innovative and large-scale bus rapid transit system and represents the first dedicated bus route system in Quebec. The high-level service network has transformed services for the eastern part of the city. The second garage was built to optimize customer service quality. It resulted in a number of improvements that affect customers on a daily basis; it was also completed on time and within the budget.

Edward J. Dowling Distinguished Service


Rob Fuller



Rob started his career at GO Transit as a Machinist apprentice. He then went on to work at CN as Control Centre Supervisor, where he managed train operations. He wrote the training manuals that were used as the first computer-controlled locomotives were put into service at GO. Rob went on to serve as General Manager of Bombardier, GO’s operating contractor, where he brought the new-generation MP40 diesel locomotives into service to significantly increase GO services. At Metrolinx, he worked as Director of UP Express Operations introducing the new airport express rail service. Rob then went on to direct rail operations at Metrolinx, and mentored three new directors for rail fleet and facilities, operations, and engineering and asset management. More recently, he began transitioning the Eglinton LRT from construction to operations, Metrolinx’s first rapid transit project.

William G. Ross Lifetime Achievement

Glen Leicester



In a career spanning 39 years (1974 – 2013), Glen has influenced our industry and distinguished himself in Metro Vancouver, BC, Canada and globally. Glen was a CUTA Board member (2002-2007) and committee member (early 1990's - 2007) and frequent conference presenter. He was also a regular APTA committee member and conference presenter and speaker at international events. Glen was dedicated to strengthening transit planning knowledge and practice in our industry.  Glen held professional, management and leadership positions at TransLink and its predecessor organization (1983-2007). He worked in service and strategic planning, most recently as Vice President, Planning. During this period, Glen was the principal architect for what has become one of the largest transit systems in North America. Glen perfected his craft in transit planning positions in Vancouver and Victoria (1974 - 1983).

William G. Ross Lifetime Achievement

Michael Roschlau


Michael helped to transform CUTA and has distinguished himself across Canada and around the world. While working as CUTA’s President & CEO from 1998 to 2015, Michael acted as a strong national public transit leader, championing a highly successful government relations program for transit. He maintained a relentless focus on service quality and the customer. Michael brought about a paradigm shift at CUTA, broadening the scope of traditional public transit to embrace integrated urban mobility and new technology. Since 2015, he has served as a strategic advisor for private and non-profit organizations, using his knowledge to advance these organizations and build more capacity in our industry.


Corporate & Individual

Awards 2021